The modem/router purchased from FASTfiber is already configured and you just need to connect. If you want to use your own modem/router (not purchased from FASTfiber) for your fiber or VDSL connection, you will find more information below to configure it manually, as well as the list of approved modems/routers.
For VDSL (over the Proximus network)
Modems and firmware that I can use on the VDSL network
The following modems are officially certified for use on the national VDSL network in Belgium:
✓ FRITZ!Box 3490 (firmware FRITZ!OS 6.52, 7.01, 7.12, 7.28, 7.29 en 7.30)
✓ FRITZ!Box 7360 (v1 firmware FRITZ!OS 6.31, v2 firmware FRITZ!OS 6.52)
✓ FRITZ!Box 7430 (firmware FRITZ!OS 6.52, 7.01, 7.21, 7.28 en 7.29)
✓ FRITZ!Box 7490 (firmware FRITZ!OS 6.52, 6.53, 7.01, 7.12, 7.28 en 7.29)
✓ FRITZ!Box 7530 (firmware FRITZ!OS 7.02, 7.03, 7.12, 7.13, 7.28 en 7.29)
✓ FRITZ!Box 7530 AX (firmware FRITZ!OS 7.28 en 7.29)
✓ FRITZ!Box 7590 (firmware FRITZ!OS 7.01, 7.12, 7.13, 7.28 en 7.29)
✓ FRITZ!Box 6890 LTE (firmware FRITZ!OS 7.01, 7.03, 7.12, 7.13, 7.28 en 7.29)
If you use another modem or FRITZ!OS version, your DSL line will be set to a fall-back profile, with a limited speed of 7.5 Mbps down and 0.5 Mbps up.
Example for a Fritzbox
• Select OTHER INTERNET PROVIDER
• Under Account Information, enter the DSL user and password.
• Normally Annex A, exceptionally change to B depending on the DSLAM.
For FIBER (over the Proximus network)
Modems and firmware that I can use on the FIBER network
For Fiber you can choose the brand and type of router yourself as long as it has the following specifications:
✓ Being able to build a PPP connection.
✓ Support VLAN 10 tagging.
✓ Have a gigabit Ethernet port (otherwise the speed is limited to 100 Mbps).
You then connect your router to the LAN port 1 of your Fiber NT (ONT).
We recommend the router FRITZ!Box 7530 which we sell ourselves, fully support and with which you can also use the Mesh WiFi bundle can connect to have good WiFi signal in all areas of your home.
Example for a Fritzbox
• Choose Connect to existing modem using WAN port (depending on the brand/model, a separate WAN port is provided).
• Enter PPPOE user and password.
• Choose to use an external modem.
• VLAN ID = 10.